Meet the QAA Team
About Our Owner: Bernie MacDonald - President

Management Team: Sarah Mullaney - Office Manager | Tom Whalen - General Manager

Sales Team: Darrin MacGillivray - National Accounts Manager | Tommy Farnsworth - National Accounts & Ecommerce Manager

Marketing Team: Brittany Hale - Administration & Marketing

Production: QAA Production Team

Support Team: Pippa - Team Mascot
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Bernie MacDonald:

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President
The man, the legend. Bernie is the pioneer of Quality Automotive Accessories. He began his automotive career at Ford Motor Company in 1963. From there he moved to Toyota and worked under the famous George Butler as a parts manager. In 1978 Bernie took a chance to start his own company and is the original manufacturer of Targa Gard stainless steel accessories. He built QAA from the ground up and now, almost 40 years later, we have been thriving! Bernie now has 2 daughters and 6 grandkids. He enjoys spending time fishing with his family in Nantucket and traveling. Bernie also has an extensive collection of corvettes, including a 1967 Stingray and an L89. Quality Automotive Accessories is a shop of diverse colleagues working together, of a single mind, with the great leadership authority of our founder and patriarch.


Call: 800.343.8329 | 978.692.3026
Email: info@qaausa.com
Quality Automotive: 45 Powers Rd., Westford, Mass 01886

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Sarah Mullaney:

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Office Manager
Starting with Quality Automotive Accessories as a young teen, Sarah has worked her way up to the very top over these past 20 years. She previously worked as an after-school helper but quickly fell in love with her new position at QAA and is now our Office Manager. Sarah wears every hat around here, from accounting to marketing, to simply helping each person with any task at hand, she’s done just about everything. Aside from work, Sarah enjoys being outside fishing or taking her daughter to the Cape. She is also a huge dog lover and, along with caring for our QAA teammate Pippa, has two fur babies of her own, Daisy and Duke. Sarah is a born leader and has put in every bit of focus into making sure QAA is as successful and more as the day she started with us. She loves Quality Automotive Accessories and what it stands for, quality American man-made products backed by passionate and hardworking employees.


Call: 800.343.8329 | 978.692.3026
Fax: 978.692.8756
Email: sarah@qaausa.com
Quality Automotive: 45 Powers Rd., Westford, Mass 01886

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Tom Whalen:

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General Manager
Tom has been with Quality Automotive Accessories for not 10…. not 20… but over 30 years! Starting in April of 1985, he knows the ins, the outs and the how-to’s of everything that goes on here. If a part was made, he knows about it. If we built it, he’s installed it at one point or another. His knowledge and expertise within QAA guarantees his customers the most accurate and detailed service possible. Outside of work, Tom is a huge hockey fan. He likes to both play and watch the games and bleeds black and gold for our very own Boston Bruins! As the General Manager, Tom takes ahold of his team with the determination and motivation of a coach, making sure they always succeed and push forward!


Call: 800.343.8329 ext 1007 | 978.692.2047
Fax: 978.692.0010
Email: tom@qaausa.com
Quality Automotive: 45 Powers Rd., Westford, Mass 01886

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Darrin MacGillivray:

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National Accounts Manager
Darrin has been in the sales and automotive industry for about 12 years now, growing with Quality Automotive Accessories since the year 2006. He excels in customer service and is specially responsible for handling marquee clients here at QAA. Before working with us Darrin had the pleasure of helping form and grow young minds. As a 3rd grade teacher his students learned everything from math to history and everything in between. But the teaching doesn’t stop there. With four strong boys at home, Darrin has proved to be a role model his family and friends can rely on, and so can you! With Darrin as your QAA representative you are guaranteed the best service and dependability our team can provide.


Call: 800.343.8329 ext 1008 | 978.692.7901
Fax: 978.692.0010
Email: darrin@qaausa.com
Quality Automotive: 45 Powers Rd., Westford, Mass 01886

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Tommy Farnsworth:

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National Accounts & Ecommerce Manager
Tommy joined Quality Automotive Accessories in 2014 as our National Accounts Manager. His experience started in the automotive industry in 2010 and has been thriving ever since. While working at QAA Tommy has expanded his knowledge to include management of our retail and ecommerce departments and has been a major part in helping develop our QAA website and other marketing features. In his free time Tommy enjoys hiking with his rescue dog, Hunter, and being with family. He is also the lead singer for “Just Sayin’,” a pop/rock band based out of Littleton, MA. This rockstar has 16 years of customer service under his belt, bringing you the best attention to detail our team can provide.



Call: 800.343.8329 ext 1009 | 978.692.9104
Fax: 978.692.0010
Email: tommy@qaausa.com
Quality Automotive: 45 Powers Rd., Westford, Mass 01886

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Brittany Hale:

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Administration & Marketing
Starting only in 2017, Brittany has proven to be a huge asset in various departments of Quality Automotive Accessories! As our office administrator, Brittany processes all our orders and helps to keep things running smoothly between the office and the shop. In addition, she has now become our marketing designer and promotions manager. Since starting Brittany has rebranded the QAA logo, created various marketing documents such as our monthly flyers, has taken the reins of our QAA Facebook page, put together all new client packages, and so much more! In her spare time Brittany is part of a 9-ball APA pool league out of the North Chelmsford American Legion. She has been a part of the Legion community for almost 3 years and contributes to both their charity and entertainment events. Brittany also fosters dogs for Last Hope K9 Rescue and has just adopted her first personal pup, Dax! Brittany enjoys being a jack of all trades and openly welcomes any challenge that comes her way.



Call: 800.343.8329 | 978.692.3026
Fax: 978.692.8756
Email: brittany@qaausa.com
Quality Automotive: 45 Powers Rd., Westford, Mass 01886

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ProductionTeam:

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Jon - Lead Designer

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Ivan - Production Supervisor

Where the QAA Magic Happens!
Our production team is the heart of Quality Automotive Accessories. Without them there would be no QAA. Our production team is run by both Jon and Ivan. Jon is our lead designer. He has been with QAA for 11 years but has worked in the industry for about 28. Ivan is our production supervisor, running the show from behind the scenes and has been with us for 19 years. Our stainless-steel accessories are designed with CAD/CAM equipment and cut with laser precision for a perfect fit every time. Collectively our production team has a total of almost 100 years of experience just at QAA alone! One of our guys, Eddy, has been with us from the very beginning. Our production team pays close attention to detail, guaranteeing that each product going out is manufactured to perfection for our valued customers.



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Pippa:

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Team Mascot
Pippa has been working with Quality Automotive Accessories for one and a half years now. Being a mini Australian Shepherd, Pippa likes to stay busy and is constantly checking up on people to make sure they are focused on her… or their work. She excels in customer service, always greeting guests with lots of energy, and continually welcomes the chance to give anyone a tour of our company, even if they’ve been working here for over a year. She also occasionally covers our security, making sure the outside of the building is as safe as the inside, and letting us all know when it isn’t. Pippa holds outstanding organization skills. She is constantly picking things up that others have just thrown around, and bringing them back so they can be dealt with properly. In her spare time Pippa enjoys taking naps, giving people bear hugs and hanging out with her best friends, Bernie and Sarah. Pippa is a huge motivational force here at QAA and prides herself in being the best looking one in the group.



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